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【獵頭職位：上海需要一位 FAE Manager】聯(lián)系人：Grace-Tai，郵箱：hr@kthr.com，微信也可查詢職位啦！打開手機(jī)微信，搜號(hào)碼“KTHR_COM”或查找微信公眾帳號(hào)“KT人才”或掃描以上二維碼即可添加，歡迎大家關(guān)注！ Responsibilities： This position be responsible for providing best-in-class pre- and post-sales coordination and support to tier-one customers and the international sales and field apps engineering teams to ensure total customer satisfaction. Responsibility: 1.Coordinate with Sales and FAE teams to communicate directly with customers to manage expectations and ensure commitments 2.Work closely with technical teams to resolve technical issues. 3.Assist support in defining priority of open customer cases 4.Work to assign necessary and appropriate resources to deliver on customer projects 5.Communicate issue status to customer and all relevant internal teams. Regularly communicate customer status and key issues to management. 6.Correctly represent the urgency of issues and escalate issues appropriately. Basic Qualifications: 1.Minimum B.S. (M.S. preferred) in electrical engineering or other related engineering field is required or equivalent work background and experience. 2.5+ years proven history of System Products (software and hardware) related to Consumer Devices. 3.Familiarity with analog and mixed signal devices. 4.5+ years' experience as a Field Application Engineer for a semiconductor company,MCU /AP Sensor Driver working experience is prefer. |
